Hosted Predictive Auto Dialler System

A predictive dialler system is an outbound calling system that dials numbers predicatively from list. Predictive diallers calculate the average length of a call with the average number of dials it takes to make a human connection to predict when an agent is ready to take the next call. Call centres use these types of dialler systems to help keep their call centres outbound calling momentum going.

  • Intergrate CRM System With API Key
  • Live Call Transfers Internal/External
  • Improve Agent Call Connect Rate
  • Dialler Manager Remote Application

How eVoDial Benefits Call Centres

eVoDial has 3 main dial modes that can be used. Predictive, auto and click to dial. With Predictive mode the dialler will perform as described above. With Auto the dialler will dial at the ratio set. And in click to dial mode agents can preview each lead before dialling. We are a leader in software solutions for call centres in the UK and offshore providing our clients with the best possible customer care. Our hosted dialler system is quick to implement at the most affordable price,get in touch for a free quote.

  • Outbound Auto Dialler System
  • Hosted Predictive Dialler System
  • Inbound Call Centre Dialler
  • Real Time Dialler KPI Reports
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Secure call centre dialler

Some eVoDial Features

Firewall secure dialler

Dialler Firewall

eVoDial has 24 hour dialler firewall security, with access to add any IP required to access eVoDial securely.

Secure Dialler Service

SSL Encryption

Our dialler is secured and encrypted with top SSL certificates, to help keep clients server data safely protected.

eVoDial reports

Lead Capture Forms

Build lead capture forms submitting into dialler or CRM system, and submit from a CRM form straight into dialler.

Dialer

Compliant Dialler

eVoDial is built to comply with UK laws, and is suitable for most call centres across the UK & worldwide .

All Inclusive Dialler

Low Agent Prices

Diallers don't have to be expensive, and eVoDial offer an all inclusive dialler package at the most affordable price.

eVoDial Benefits & Features

Customisation Settings

Clients can put their own logo and brand onto eVoDial, with with simple to use customization branding settings.

PAYG Dialler Rates

Real Time Reporting

Dive straight in and start monitoring call centres and agents performance with real time admin KPI reports.

Auto Dialler

Dialler Health Checks

Simple quick to use agent health and team health checks, to view a call centres overall dialing performance.

Call Centre Dialler

Call the UK from Anywhere in the World.

If you're offshoring business to a different country, you can still have a local calling presence in the UK. This works just the same and is at no extra cost.

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Real-time Manager Application

Access Dialler Through Secure App

Manage the performance of dialler for the call center with real time KPI reports, with agent coaching tools including call recordings and monitoring.

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Frequently Asked Questions

eVoDial is a new and modern predictive dialler system that has evolved with Vicidial software and Go autodial, to become one of the leading providers of dialler software for call centres in the UK.

Managing eVoDial is easy from a secure dialler application. With our application you can manage your dialler agents, call campaigns, inbound and outbound call routing with real time reporting and much more.

A hosted dialler is a form of predictive dialler that is best described as a web based dialler. The only requirements for a hosted dialler to function properly is an internet connection, and a device to make and receive calls from.