What is a predictive dialler system?

A predictive dialler system is an outbound calling system that dials numbers predicatively from list. Predictive diallers calculate the average length of a call with the average number of dials it takes to make a human connection to predict when an agent is ready to take the next call. Call centres use these types of dialler systems to increase an agents productivity time, and to keep the call centres outbound calling momentum going. Our hosted dialler system is flexible and quick to implement at the most affordable cost.

Predictive, Click To Dial And Auto Dialler System For Call Centres

eVoDial has 3 main dial modes that can be used, Predictive, Auto and Click to Dial. With Predictive mode the dialler will perform as described above. With Auto the dialler will dial at the ratio set. In Click to Dial mode agents can preview each lead before dialling.

  • Advanced Call Routing
  • Free Call Recordings
  • Live Call Transfers
  • Real Time Reporting
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dialler application

eVoDial Benefits

Firewall secure dialler

Dialler Firewall

24 hour firewall access to add any IP address required to access the dialler.

Secure Dialler Service

SSL Encryption

eVoDial is secured and encrypted with SSL certificates to help keep data safe.

eVoDial reports

Lead Capture Forms

Use lead capture forms with survey questions to collect more information.

Dialer

Compliant Dialler

Our dialler is built to comply with UK laws suitable for different call centres.

All Inclusive Dialler

Low Cost Per Agent

Diallers don't have to be expensive. eVoDial offer an all inclusive dialler.

eVoDial Benefits & Features

Customization Settings

Put your own brand onto eVoDial with with simple to use branding settings.

PAYG Dialler Rates

Realtime Admin Reports

Dive straight in and start monitoring agents and call centres performance.

Auto Dialler

Dialler Health Checks

Simple and quick to use reports to view agents and teams performance.

Virtual Call Centre Dialler UK

Call to the UK from Anywhere in the World.

If you're offshoring business to a different country, you can still have a local calling presence in the UK. This works just the same and is at no extra cost.

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Dialler Application

Access Dialler Through Secure Application.

Want a safe and secure dialler? Then use our whitelist protected dialler system with only the IP addresses you add allowed access to the dialler.

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Frequently Asked Questions